Switch Hosting Without the Stress

Yes, absolutely! Website migration is completely free when you choose any of our hosting plans. There are no hidden fees, setup charges, or extra costs. Our expert migration team handles everything at no additional charge as part of our commitment to making your switch to CloudHosting.lu as smooth as possible.

Most website migrations are completed within 24-48 hours. Simple websites can often be migrated within 24 hours, while complex sites with large databases or custom configurations may take up to 72 hours. We'll provide you with a timeline estimate after analyzing your website during the initial consultation.

No, we guarantee zero downtime during migration! We copy your website to our servers and thoroughly test everything before switching your DNS. Your current website remains fully operational throughout the entire process. Visitors will continue to see your site normally until the final DNS switch is made.

We can migrate virtually any type of website including WordPress, WooCommerce stores, custom PHP applications, static HTML sites, Joomla, Drupal, and more. Our team has experience with all major CMS platforms, e-commerce systems, databases (MySQL, PostgreSQL), and custom web applications. If you have a unique setup, just let us know and we'll find a solution.

Yes! We migrate all your email accounts, including all stored emails, folders, and settings. Your email addresses will continue to work without interruption. We'll also help you reconfigure your email clients (Outlook, Thunderbird, etc.) if needed and provide detailed setup instructions for mobile devices.

We need minimal information to get started: your website URL, current hosting provider details, and either FTP/SSH access or your hosting control panel login. We'll also need to know about any special requirements or custom configurations. Our team will guide you through providing this information securely during the initial consultation.

Absolutely. All data transfer occurs over encrypted connections (SSL/TLS). We follow strict security protocols and your access credentials are deleted immediately after migration completion. Our team is bound by confidentiality agreements, and we never access more than necessary to complete the migration.

We have a 99.9% success rate, but if any issues arise, our expert team immediately troubleshoots and resolves them. Your original website remains untouched until we confirm everything is working perfectly on our servers. In the rare event of complications, we provide full rollback procedures and continuous support until resolution.

Yes, we regularly migrate enterprise-level websites with databases exceeding 100GB and hundreds of thousands of files. Our team uses specialized tools and techniques for large-scale migrations, including incremental transfers and optimized synchronization methods to ensure efficient migration regardless of size.

Yes! We provide 30 days of priority support after migration completion to help with any questions or adjustments. This includes help with email client configuration, DNS propagation monitoring, and resolving any post-migration issues. Our ongoing hosting support is also available 24/7 for all customers.

We recommend keeping your old hosting active for at least 7-14 days after migration to ensure everything is working perfectly and DNS has fully propagated worldwide. This provides a safety net and allows for any final adjustments. Once you're completely satisfied with the migration, you can safely cancel your old hosting account.