Backups

Configure backup functionality

In order to successfully backup websites the following settings must be configured:

1. A Backup role must be installed on a server
2. The website must be assigned a ‘Backup’ role
3. The hosting package must allow ‘Backups’, ‘Allow manual backups’ and ‘Allow self restore backups’

Generate a Backup

1. Open Websites in the left side bar
2. Select the website you would like to backup
3. When the website dashboard loads select the Advanced drop down in the top navigation, then click Backups

4. Select Create backup

5. Enter a Note and click Backup now

TIP

If you do not see the Create backup button check the hosting package has ‘Allow manual backups’ enabled

Restore a Backup

There are 3 different on website restores.

Three types of website restores:

Email this will restore all email accounts and forwarders

Website this will restore all files and databases

Custom this will restore only the selected files and email accounts chosen by you

To restore a website backup:

1. Open Websites in the left side bar
2. Select the website you would like to restore to a backup
3. When the website dashboard loads select the Advanced drop down in the top navigation, then click Backups
4. Navigate to the backup you would like to restore and select Restore
5. Select the type of restore – either Email , Website or Custom

Selecting Email will restore all email accounts on the websites. Selecting Website will restore all files and databases. This excludes email accounts. Selecting Custom will allow you to select any combination of ‘All files’, specific ‘datbases’ or ‘All email accounts’.

WARNING

Any changes made between your last backup at the point of restoration will be deleted and may not be recoverable.